Terms & Conditions

Effective Date: 11/1/25
 Business Name: Lucky Dawg Cleaning & Restoration


1. Acceptance of Terms

By accessing this website or using our services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.


2. Services Provided

Lucky Dawg Cleaning & Restoration provides professional cleaning services including, but not limited to:

  • Carpet cleaning
  • Tile and grout restoration
  • Upholstery cleaning
  • Carpet repair
  • Pet stain and odor treatment

All services are subject to availability and may require confirmation prior to scheduling.


3. Estimates & Pricing

Any pricing provided through our website, phone, or messaging—including soft quotes—is an estimate only and not a guaranteed final price.

Final pricing may vary based on:

  • Size and condition of the area
  • Level of soiling or staining
  • Accessibility
  • Additional services requested

A final price will be confirmed before or at the time of service.


4. Scheduling & Service Agreements

Appointments are scheduled based on availability. By booking a service, you agree to:

  • Provide accurate information about the service location and scope
  • Ensure access to the property at the scheduled time
  • Notify us in advance of any changes or cancellations

We reserve the right to reschedule or decline service under certain conditions.


5. Payments

Payment is due upon completion of services unless otherwise agreed in writing. We accept approved payment methods communicated at the time of service.

Failure to provide payment may result in additional collection actions.


6. Communication Consent (SMS, Calls, Email)

By submitting your contact information through our website, forms, or by contacting us directly, you consent to receive communications from Lucky Dawg Cleaning & Restoration, including:

  • Phone calls
  • Text messages (SMS)
  • Email messages

These communications may include:

  • Appointment confirmations
  • Service updates
  • Follow-up messages
  • Review requests
  • Promotional or marketing messages (if opted in)

SMS Messaging Disclosure:

  • Message frequency may vary
  • Message and data rates may apply
  • You can opt out at any time by replying STOP
  • For help, reply HELP or contact us directly

We do not share or sell your contact information to third parties for marketing purposes.


7. Data Collection & Use

We collect customer information for the purpose of:

  • Providing services
  • Communicating with customers
  • Improving our business operations

Information collected may include:

  • Name
  • Phone number
  • Email address
  • Service details

Your information is stored securely and used only for legitimate business purposes.


8. Limitation of Liability

While we take great care in providing our services, Lucky Dawg Cleaning & Restoration is not liable for:

  • Pre-existing damage
  • Permanent stains or discoloration
  • Wear and tear of materials
  • Issues outside of our control

Some results may vary depending on material condition and prior damage.


9. Satisfaction & Results Disclaimer

We strive to deliver high-quality results. However, due to the nature of cleaning services:

  • Not all stains can be removed
  • Odor removal may vary depending on severity
  • Final results depend on multiple factors

We will always communicate realistic expectations prior to service.


10. Intellectual Property

All content on this website, including text, branding, and images, is the property of Lucky Dawg Cleaning & Restoration and may not be used without permission.


11. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.


12. Contact Information

If you have any questions about these Terms & Conditions, please contact:

Lucky Dawg Cleaning & Restoration
📍 Idaho Falls, Idaho
📞 208-520-6035
📧 nathan@luckydawgcleaning.com